Privacy policy

Last updated November 1, 2026. Motion Holding Partners, Inc. (“Motion”, “we”) runs the Motion app and themotion.party. This policy says what we collect, why, who sees it, and how to have it deleted. Questions: hello@themotion.party.

What we collect

• Your account: your phone number (it is your sign-in), your name, and, if you add them, a photo and your Instagram handle. Venue and host accounts may sign in with an email address.
• What you buy and do: tickets, RSVPs, table requests, guest-list spots, tickets you send or receive, refund requests, tickets you resell or buy on resale (the listing, its price, and what you were paid), and when your pass is scanned at a door.
• Payments: Stripe processes every payment. We receive the amount, the card brand and last four digits, and whether a wallet (like Apple Pay) was used. We never see or store your full card number.
• Payouts: if you add payouts (to be paid for tickets you resell at your own price, or as a host), you give Stripe your identity and bank details directly; Stripe holds them. We keep your payout account's ID and whether it can be paid, and what was sent to it.
• What you post: events you create, flyers and photos you upload, messages hosts send to their guests, and comments.
• Friends: if you allow it, the app checks which of your contacts are on Motion. Numbers are scrambled on your phone before they are compared and are never stored. Finding a friend nearby (shake, or handing over a ticket) uses your phone's local network and only while you are doing it.
• Visits: when an event's page is opened we count the visit with a random ID kept in your browser or the app, and where it came from (a link, Instagram, a text), so hosts can see where their guests come from. If you came from an ad on Instagram or Facebook, the ad's click ID is kept with the visit. Our website also uses Vercel Analytics, which counts page views without cookies.
• Your phone: a push notification token if you turn notifications on, and the camera only while you scan passes at a door. The app asks for your location while you use it, to show what's on near you and, at a door taking cards with Tap to Pay on iPhone, because Apple and Stripe require it. We don't keep a history of where you've been.

How we use it

• To sign you in, issue your tickets, and let the door check you in.
• To process payments, refunds and payouts, and to prevent fraud and chargebacks.
• To send you notifications and, if you opt in, texts about your tickets and the events you're going to.
• To show hosts and venues how their events are doing (sales, visits, who came).
• To keep Motion safe: handling reports, blocks and accounts used for abuse.

We don't sell your personal information. We don't run ads of our own or track you across other companies' apps and websites. The one exception is a host's or a venue's own ads on Instagram, below.

Who sees it

• Hosts and venues of an event you buy or RSVP to see your name, what you bought, and whether you came in, including a ticket you bought on resale. If you resell a ticket, the event's host may see your first name on it; the buyer doesn't see who sold it. Venues see your phone number on their own events' orders. Promoters see the guests they added.
• Your friends see your profile, photo and Instagram, and events you're going to if the host shows who's going.
• Service providers who run Motion for us, only for that: Stripe (payments and payouts), Twilio (texts and sign-in codes), Supabase (our database and sign-in), Fly.io and Vercel (hosting), Apple (push notifications and Wallet passes), and Meta, for hosts and venues who connect Instagram (below).
• Disputes and the law: if you dispute a charge, we share that purchase's record with Stripe and your bank. We share information when the law requires it.

Hosts and venues who connect Instagram

A host (a person or a collective, including one cohosting an event) or a venue can connect their Instagram and Meta ad account to Motion to advertise their events; a venue's are the events at it. For that host or venue only, and only for the events they choose to boost, Motion sends Meta:

• The events they boost: each one's name, flyer, price and link, kept in a catalog in the host's own Meta account until it starts.
• Purchases on the events they boost: your phone number and Motion account ID, both scrambled (hashed) before they leave Motion, the ad's click ID if you came from one of their ads, your browser's IP address and type, and what you bought and for how much. Meta uses this to tell the host which ads sold tickets.
• Their past guests: once the host accepts Meta's terms for it, the scrambled phone numbers of people who bought or RSVPed to their own events on Motion (or to an event they cohosted and boosted), so their ads reach people like their guests. Contacts a host brought from another service are never sent.

Meta handles this under its own privacy policy. Nothing is sent for a host or venue that hasn't connected, or for an event they haven't boosted, and it stops when they disconnect. To keep your purchases and your number out of every host's ads, email hello@themotion.party.

Text messages

We do not sell, rent or share your mobile number or your consent to receive texts with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party, except the providers that deliver our messages. How texts work, how often they come and how to stop them: our text messages page.

How long we keep it

We keep your account until you delete it. Purchase and payment records are kept as long as tax, accounting and dispute rules require, then deleted. If an account is blocked from buying for fraud or chargebacks, we keep its phone number and a fingerprint of its card (never the card number) on that list.

Your choices

• Delete your account in the app (You → Settings → Delete account) or on the website (You → Settings), or email us. This removes your profile, photo, friends and pass. Purchase records stay with the event for its records, without your name.
• Notifications and texts: turn them off in Settings, or reply STOP to any text.
• Contacts and camera can be turned off any time in your phone's settings.
• You can ask for a copy of your information or to correct it at hello@themotion.party. Depending on where you live (for example California), you may have more rights, and we honor them.

Age

Motion is for adults going out. You must be at least 18 to use it, and 21 for events marked 21+. We don't knowingly collect information from anyone under 18.

Security and changes

Data is encrypted in transit and access is limited to the people and services who need it. If we change this policy in a way that matters, we'll say so in the app before it takes effect. See also our terms and refund policy.